Shipping policy

SHIPPING & DELIVERIES:

At Stories of the Sands, we are committed to reducing our environmental impact and promoting sustainability. We understand the convenience of next-day or super fast deliveries, but these services are in all honesty, not great for our environment. They often lead to increased carbon emissions, traffic congestion, and higher levels of noise and air pollution due to multiple delivery runs. By extending our delivery times, we are able to consolidate shipments, optimize routes, and significantly reduce our carbon footprint. This thoughtful approach to shipping not only helps in preserving our planet but also allows us to maintain the integrity and quality of your order, ensuring it reaches you in the best condition possible. This is just one more way we are committed to being more environmentally friendly and sustainable, and we hope that our customers understand and support this move as well. We are in this together.

With that said, we always aim to pack and post your order within 4-6 working days of placing your order.

If there is an urgent need for the order you can always contact us and we will try our best to help as we understand these situations can happen.